Tips
Practical guides and ideas to help you build better client paths and get more replies.
Which step drives clients away
People start the journey but don’t reach the chat. Identify the step where they drop off and how to improve it for better conversion.
What to Write on the First Screen
The first screen determines whether a user continues or closes the tab. What to include in the title and subtitle to engage the client?
When to Write to Clients and When to Stay Silent
Staying silent for months is bad, but messaging weekly is worse. Find the right rhythm so clients look forward to your messages instead of muting them.
Cost of Acquiring a Customer
Many focus on cost per click, but it's the cost per customer that matters. A three-step calculation shows why cheap leads can be expensive customers.
How to Win Back a Lost Customer
It's cheaper to win back an old customer than to find a new one. Learn how to create compelling reasons and actions to re-engage them.
How Many Questions to Ask a Client
Too few questions lead to cold leads, too many make clients leave. Find the right balance for engagement.
Avoid Losing Leads on Weekends
Saturdays see more inquiries than Wednesdays, but responses come on Monday. Set up your Friday to ensure leads last until the workweek.
Leads are coming, but no deals
People are writing, conversations are happening, but few records. Analyzing three points where communication breaks down and how to check your dialogues.
What to Write in Your Profile Header
Four lines determine if someone will write to you or scroll past. Replace slogans, emojis, and 'we've been working since 2015' with something more effective.
How to Request Reviews After a Deal
A satisfied customer rarely writes a review on their own. Learn when and how to ask for one effectively.
Client Booking Without Admin
Gather service, date, and details before chatting. Offer two available time slots for booking and confirm it in a separate message.
What to Track in Client Communication
Clicks and views don't indicate revenue. Focus on four key metrics to identify where leads are lost.